Return PolicyI'm River Pretty stands behind the quality of the products we sell and truly hope you enjoy your purchase. If you are unsatisfied for any reason, return your unused merchandise by following the easy steps below:
- Indicate what you are returning or exchanging on your invoice that is included in your shipment. Please indicate if this order was a gift.
- Include the invoice in your package and seal. Ship your return to:
I'm River Pretty
6971 Iris Court
Arvada, CO 80004
We will do our best to process your return or exchange within 7 business days after receipt of the package. Please allow a full billing cycle for credit to appear on your financial statement.
- Returns and exchanges must be made within 30 days of your order date.
- Orders can be refunded or exchanged, however shipping costs to I'm River Pretty will be the responsibility of the customer.
- Merchandise must be unused, unworn, and in good condition.
- If item was damaged upon arrival, please call 303-880-5236 within three days of delivery.
- No refunds will be given without proof of purchase.
- Only items purchased through imriverpretty.com may be returned. Items purchased through any of our partners must be returned to the place of purchase.
- When we receive your returned merchandise, we will refund you against the original method of payment.
- Shipping and handling costs, gift box costs and other charges are non-refundable.